Terms And Conditions

Legal Statement


This web site is part of a network Kimberly-Clark Professional (“KCP”) operates for KCP and its affiliates (the “KCP Web Sites” or “Network”). Access to and use of the KCP Web Sites is provided to you subject to the following terms and conditions (“Terms”).

Changes in Terms

KCP reserves the right to change the Terms at any time without notifying you, so be sure to review the Terms often.  Your course of dealings with KCP will not change or modify the Terms; the Terms can only be changed by a written agreement that KCP has signed.

Use of Web Sites

The Network has been created for your information and education and for communication. You may not copy, reproduce, or modify the content of any of the KCP Web Sites for any other purpose, unless it is related to conducting the business of KCP. You may download and print materials from a KCP Web Site for your own use, such as to purchase products from KCP, or any of its affiliates.  You may not distribute, display or transmit the content of any of the KCP Web Sites for your own financial benefit.

You may not use a false e-mail address or impersonate someone else when using a KCP Web Site and you may not upload or publish any content that would libel, harass, threaten or invade the privacy or publicity rights of another person, or that is obscene, abusive, illegal or objectionable in some other way.

You agree to comply with all applicable laws when using the Network. Some software from this site may be subject to export controls imposed by the United States (“US”) government or foreign agencies.  None of the software or underlying technology on this site may be used, downloaded, exported, or re-exported in violation of these laws and may not be used by a citizen or resident of any country on which the US has placed an embargo or by any disqualified party named on a list maintained by the US Treasury, State or Commerce Department.  If you download or use the software, you represent and warrant that you are not a citizen of, present or living in, or under the control of, any such country or named on any such list.


KCP respects your privacy.  For information about how KCP collects and uses information obtained from KCP Web Sites, please read our Privacy Policy.

Trademarks and Copyrights

The web sites in the Network are owned and operated by Kimberly-Clark Worldwide, Inc. (“KCWW”).  All aspects of the design of the web sites, and all images, text, and audio components are copyrighted by KCWW.  All names, logos and trademarks are also the property of KCWW. You may not use any of these materials without written permission from KCWW.

Links to Third-party Sites

Web sites in the Network may contain links to web sites maintained by parties not associated with KCP.  KCP provides third-party links for your convenience and information and not to endorse any product or service described on one of these sites, or to suggest that the sponsor of these sites is affiliated with KCP in any way. KCP does not have control over the content of these sites and they have their own terms and conditions of use and data collection and privacy policies. You, therefore, use these sites at your own risk and subject to the terms, conditions and policies applicable to each site.

User Communications and other Content

KCP does not review all comments, communications or other content submitted by users of KCP web sites.  Although KCP is eager to receive your comments and to answer questions about KCP products, KCP is not seeking and cannot accept unsolicited ideas, suggestions or materials relating to the development, design, manufacture or marketing of KCP products.  By adhering to this policy, KCP hopes to avoid subsequent misunderstandings between KCP and members of the public who submit comments or ideas relating to products or concepts developed by Kimberly-Clark employees. All unsolicited ideas, suggestions, materials or other communications you send to a KCP Web Site or Chat (and to KCP by electronic mail), become the sole property of KCP and may be used by KCP for any purpose, without compensating you.  KCP may retain a copy of all Chat communications.

Material you submit, upload, post or otherwise send to a KCP Web Site or Chat (and electronic mail delivered to KCP) is considered NOT to be confidential, except for any personal information KCP collects (such as your name or e-mail address).  KCP follows its Privacy Policy when dealing with your personal information.

KCP reserves the right to (but does not guarantee that it will) remove or block user content that KCP determines is (a) obscene or abusive; (b) misleading or fraudulent or (c) illegal.

No Warranties about Web Site Content


KCP reserves the right to monitor and remove postings and to interrupt or discontinue site availability at any time without notice.

Limitation of Liability

KCP and its affiliates are not liable for damages of any kind, including, but not limited to, special, punitive, or consequential damages, arising out of your access to, or inability to access, any of the KCP Network Web Sites, or your use of, or reliance on, the content of any of these web sites. KCP tries to keep the content of its web sites up to date, but KCP has no duty to update them and is not liable for failing to do so. Further, KCP and its affiliates are not liable for your use of other web sites that you access via links in the KCP Web Sites.

Product Warranty/Limitation of Damages

KCP warrants that its products: (i) comply with KCP’s standard specifications as of the date of delivery to KCP’s authorized distributors and direct purchasers, except for auto darkening filters, (warranted for two years from date of end user purchase, with valid sales receipt) and powered air purifying respirators (warranted for one year from the date of end user purchase, with valid sales receipt); (ii) comply with all KCP labeling representations; and (iii) are manufactured in compliance with all applicable federal, state, and local laws in effect at the time and place of manufacture of the products THIS WARRANTY IS IN LIEU OF ALL OTHER PRODUCT WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANABILTY OR FITNESS FOR A PARTICULAR PURPOSE.  KCP and its affiliates are not liable for any kind of special, incidental or consequential damages.  KCP’s liability for breach of contract, tort, or other cause of action shall not exceed the product purchase price.  Purchasers and users are deemed to have accepted the above warranty and limitation on damages. To the extent required by applicable law, KCP and its affiliates do not limit their liability for death/injury resulting from their negligence.

Your Account

If you have a KCP web site account with a username and password (“Account”), you are responsible for maintaining the confidentiality of the username and password, and you accept responsibility for all activities on your Account. KCP reserves the right to refuse or terminate an Account at any time.

KCP Advantage Rewards

KCP Advantage Rewards is a loyalty program exclusively for Kimberly-Clark Professional distributor partners. Distributors who sell KCP products can earn points by logging their sale, and redeem their points in the online catalog. KCP Advantage Rewards loyalty program does not award cash, nor does it issue cash for points. Points earned in the program have no dollar value and can only be redeemed in the program catalog. If for any reason the program is not capable of running as planned, including unauthorized intervention, fraud, technical failures, or any other causes that corrupt or affect the administration, security, fairness, integrity, or proper conduct of this program, the Sponsor reserves the right, at its sole discretion, to disqualify any individual(s) who tampers with the process and/or to cancel, terminate, modify or suspend the program and select from among all unaffected by the problem.

Eligibility. Direct and indirect distributors of Kimberly-Clark Professional™ products must meet eligibility requirements. Users must register on KCP Advantage (www.kcpadvantage.com) to gain access to the KCP Advantage Rewards program. Users can only register one (1) account in KCP Advantage. Registering with more than one account is considered fraud. Users making claims in KCP Advantage Rewards with more than one account will have their access to KCP Advantage Rewards terminated immediately and their points balance will be expired.

Program Points. Points awarded will be determined by the current promotions. Each promotion specifies qualifications for earning and point values earned. Kimberly-Clark reserves the right to change, edit, add, end or remove promotions at any time without notice. Each claim entered by a user must include the invoice number of the sale and be approved by their Kimberly-Clark Professional Sales Representative to qualify for points. Online sales never qualify for points. Kimberly-Clark reserves the right to audit any and all claims at any time. Participants may be denied points for a claim or denied access to the KCP Advantage Rewards program at any time.

Points Expiration. Each quarter, points will expire from DSRs accounts that have not entered a claim that includes product sales in KCP Advantage Rewards in the past 12 months. Email communications will be sent to users with points about to expire one month in advance and 7 days in advance to allow time to redeem points. A new expired token will display on the DSRs profile letting them know they have 30 days to either make a sales claim or redeem their points. Points that are deemed expired will not be credited back under any circumstance. Kimberly-Clark reserves the right, at its sole discretion, to expire points from accounts at any time for unauthorized intervention, fraud, technical failures, or any other causes that corrupt or affect the administration, security, fairness, integrity, or proper conduct of this program.


You agree to indemnify, defend and hold harmless KCP and any of its affiliates and subsidiaries, as well, as their officers, directors, employees, and agents from and against any claims, losses, damages, costs and expenses (including reasonable attorneys’ fees) resulting from your violation of any of the Terms or any activity related to your account, whether by you or someone using your account.

Product Availability

The products described in the Network sites are available in the US and may not be available in your country. KCP operates the Network from the US and KCP makes no representation that the information and materials in the KCP websites (including promotional materials) are appropriate for locations outside of the United States.

Applicable Laws

Your use of any of the KCP Network Sites is governed by the laws of the State of Texas and by any applicable US laws, without regard to conflicts of laws provisions. If any of the Terms is determined to be unlawful or unenforceable for any reason, the remaining terms and conditions shall not be affected.


Any dispute relating in any way to your use of a KCP Network Site shall be adjudicated in a state or federal court in Dallas County, Texas.

Privacy Statement

Effective Date:   October 18, 2013

 It is Kimberly-Clark Professional’s policy to comply with all applicable privacy and data protection laws.  As a global company, KCP has separate privacy policies for its international offices.  Kimberly-Clark Professional requires our family of companies to protect your personal information in accordance with local laws and our policies.  Each Kimberly-Clark Professional internet site has a different purpose and features depending on the products and offerings within any given country.  If additional or different disclosures are required with respect to a given site and or country we provide those disclosures on the site itself or in a separate web site privacy statement.  Each individual disclosure or additional statements supplements and amends the policy set forth on this site, but only with respect to the Kimberly-Clark Professional internet site on which it is posted.

NOTE – The following statement is only applicable to the United States

Privacy - This Site is owned, operated and maintained by KIMBERLY-CLARK CORPORATION ("Kimberly-Clark").   At Kimberly-Clark, we recognize that visitors to our Site may be concerned about the information they provide and how we treat that information.  This Privacy Policy addresses those concerns.  We may update the Privacy Policy from time to time, so please check in occasionally.  There are specific regulatory requirements regarding online privacy protection for children under age 13.  Please see the information under "Children” below.

Information We Collect- At this Site, you may choose to provide Kimberly-Clark with information about yourself that is “personally identifiable information”.  Your use of this Site may provide other information about you that is “personally identifiable information”.  Kimberly-Clark does not collect personally identifiable information about you unless you provide it to us voluntarily and knowingly. You can visit this Site without telling us who you are or revealing information about yourself.  However, if you give us personally identifiable information, such as, by asking to be put on our mailing list, we may contact you from time to time and be able to track your website behavior on this site.  Please note that any content posted by you onto this Site becomes published content and is not considered personally identifiable information subject to this Privacy Policy.

How Information is Collected

By Asking.  We may collect some information from you by asking that you provide it to us.  For example, we may ask you for your email address on our website, or require you to provide us with information such as your birthday, telephone number, and address, so that you can sign up for our rewards programs or request a free sample.  Personally identifiable information is collected from you directly and with your knowledge.

Cookies.  Kimberly-Clark is committed to providing a website tailored to suit our professional customers' needs.  Accordingly, we collect information from your use of the website through you actively submitting any personal details to this website, and also passively by means of "cookies"

A "cookie" is a small piece of data sent from a website and stored in a user's web browser while a user is browsing a website. When you access our site we use a cookie or cookies that identify your IP address and type of browser, and other anonymous information to help us administer this website, analyse use of the website, and provide users with a better website experience.

A "cookie" may also be used to track your personal use of this website.  This will only occur when you have (a) submitted any personal details to this website, or (b) when you open a link in any email correspondence sent to you by or on behalf of Kimberly-Clark which directs you to this website. By submitting such information or opening these links, you are taken to consent to this tracking.  The information will be used to provide you with better service in your use of the website, customise the website based on your preference and compile and analyse which areas of the website are of interest to you. We may also, from time to time, use the personal information we collect to inform you about our products, services, or promotions which we think may be of interest to you.  We will provide the opportunity for you to express a wish not to receive such communications.

We may also use pixels, or transparent GIF files, to help manage online advertising.  These files enable us to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website.  The cookie was placed by us, or by another advertiser who works with us.  If you do not enable cookies to be received by your web browser, you may not be able to access certain features and functionality on this Site.

Web Beacons.  A web beacon is an electronic file on a Web page that allows us to count and recognize users who have visited that page.  Among other things, a web beacon can be used in HTML-formatted email to determine responses to our communications and measure their effectiveness – for instance, if you get an email from us and click on a link in that email to go to our website.  You can generally avoid web beacons in email by turning off HTML display and displaying only the text portion of your email.

Internet Protocol (IP) Address.  As you enter our websites, we capture and retain the IP address of the device you are using, such as a personal computer or a mobile device.

Mobile Applications. You may also choose to download mobile applications offered by Kimberly-Clark. If you use our mobile applications, the mobile application may collect certain information automatically, such as the type of mobile device you use, the temporary or persistent unique device identifiers (sometimes called UDID) and information about the way you use the applications. The mobile application may also collect certain information you voluntarily provide, such as product information when you scan a bar code, and transactional information, such as when you make a purchase or respond to an offer. Our mobile applications may collect precise information about the location of your device, such as when you search for a store. However, you must first provide permission through your device before the application obtains such location information from technologies like GPS, Wi-Fi, or cell tower proximity. Mobile service providers may collect device-specific information, such as a unique device identifier, when you use our Site or one of our mobile applications.

What We Do with Your Information- When you voluntarily sign up on this Site, we add your name, email address and street address to our mailing list.  If you do not wish to receive these mailings, you may request to be removed from our mailing list by Contacting Us or by calling 1-800-241-3146.  With your permission, we may share information such as your name, email address and street address with carefully selected companies (“partners”) whose offers may be of interest to you.  Your permission is given by “opting in” to programs with partners.  Even if you “opt in”, your date of birth, the dates of birth of your family members and credit card information are never shared.  You may “opt out” of partner offers and programs at any time Contacting Us or calling 1-800-241-3146.  Our partners are prohibited from using your contact information for purposes other than presenting relevant offers and programs, and they are required to maintain your contact information in confidence.  Our Site sometimes includes notices of sweepstakes or other promotions we are conducting, and we may permit you to send your entry electronically in some cases.  If that occurs, we will use the information you provide for the purpose of conducting the promotion (i.e., to contact you if you're a winner).

How We Share Information. We may share information about you with third parties in certain circumstances including in the following situations:

Sharing Your Information With Partner Companies. We may ask your permission to share your information with carefully selected outside companies when we believe their products or services may interest you.  You may "opt out" of partner offers and programs at any time by updating your User Profile, Contacting Us or calling 1-800-241-3146 (on weekdays during 8 AM to 4 PM Central Standard Time). Our partners are prohibited from using your contact information for purposes other than presenting relevant offers and programs, and they are required to maintain your contact information in confidence.

Sharing Your Information with Service Providers.  We may share information with companies or individuals that provide us with      services.  These services may include, among other things, helping us to provide services that you request, to create or maintain our databases, to research and analyze the people who request products, services, or information from us, to prepare and distribute communications, or to respond to inquiries.

Law Enforcement and Legal Process. We may report to law enforcement agencies any activities that we reasonably believe to be      unlawful, or that we reasonably believe may aid a law enforcement  investigation into unlawful activity. In addition, we reserve the right to release your information to law enforcement agencies if we determine, in our sole judgment, that either you have violated our policies, or the release of your information may protect the rights, property, or safety of Kimberly-Clark, or another person.

Sharing Your Information as Permitted by Law. We may share your information with others as required by, or permitted by, law. This may include sharing your information with government entities, or third parties in response to subpoenas, court orders, other legal process, or as we believe is necessary to exercise our legal rights, to defend against legal claims that have been brought against us, or to defend against possible legal claims that we determine in our sole discretion might be brought against us.

Blogs, Online Postings, and Testimonials. We may decide to allow users to share comments, postings, testimonials, or other      information. If you choose to submit such information to us, the information that you submit may be available generally to the public. Information that you provide in these areas may be read, collected, and used by others who access them.     

Chat.  At any time and in connection with any product or service that we select, we may make interactive online chat (“Chat”) service available to you. We make no warranty that Chat service will be available at any particular time or be free of fault or error.

The Chat service is provided as a convenience to facilitate your understanding of KCP’s products. Our Chat service agents will try to provide you with accurate and current information based on your question or need. Nothing we communicate in the Chat service will be considered a legal agreement, representation, or warranty as to our products. We may retain a copy of all Chat communications.

You will not use the Chat service to send any abusive, defamatory, dishonest, or obscene message, and doing so may result in termination of the Chat service session.

Business Transaction. In the event that we, or any portion of our assets, are acquired or we undergo another transaction in our      business, your information may be transferred to the acquiring company or other entity surviving such a transaction.

Interest-Based Advertising- Kimberly-Clark participates in interest-based (on-line behavior) advertising. This means that you may see advertising on our website tailored to how you browse or shop, or you may see advertising for Kimberly-Clark products on other websites based on your browsing behavior across websites.  You may opt-out of such interest-based advertising through the same “opt out” methods identified in the previous paragraph.  Kimberly-Clark voluntarily participates in the Digital Advertising Alliance self-regulation program.  As part of this self-regulation program, Kimberly-Clark supports deployment of the Advertising Option icon (“Ad Choices”) in partnership with Evidon. Visit the Ad Choices Website to learn more.

Other Third Parties. We may share non-personal information with other third parties that are not described above. When we do so we may aggregate or de-identify the information so that a third party would not be likely to link data to you, your computer, or your device. Aggregation means that we combine the non-personal information of numerous people together so that the data does not relate to any one person. De-identify means that we attempt to remove or change certain pieces of information that might be used to link data to a particular person.

Updating Your User Profile- We provide you the ability to exercise certain controls and choices regarding how we collect, use and share your personal information.  By changing your User Profile or contacting us as described within this Privacy Policy, you may do the following: (1) You may correct, update and delete your registration account; (2) You may change your choices for subscriptions, newsletters and alerts; (3) You may choose whether to receive from us offers and promotions for our products and services, or products and services that we think may be of interest to you; (4) You may choose whether we share your contact information with partners so they can send you offers and promotions about their products and services; (5) You may choose whether to receive interest-based advertising; and (6) You may request access to the personal information we hold about you and that we amend or delete it and we request partners with whom we have shared the information do the same.

Security Measures. Kimberly-Clark takes precautions to protect your personal information.  Sensitive information, such as credit card numbers, is collected on a web page enhanced with secure sockets layer protocol to protect the confidentiality of the data.  No transmission of data over the internet or other public network can be guaranteed to be 100 percent secure. We make reasonable efforts to secure your personal information once we receive it, but we cannot guarantee the security of information you send to us.

Notice to California Residents- If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by Kimberly-Clark to partners for the partners' direct marketing purposes. With respect to these partners, this Privacy Policy applies only to their activities within the State of California. To make such a request, please contact us at Contact Us.

Child Protection. Kimberly-Clark is committed to protecting the online privacy of children and making the internet safe. Our Privacy Policy and practices reflect applicable laws and regulations on children's privacy.  We do not knowingly collect personal information from children under 13 years of age.  Any communication we get that is identified as being from a child under 13 will not be kept by Kimberly-Clark.  We encourage parents or guardians of children under 13 to regularly check and monitor their children’s use of email and other activities online.

Bookmark & Share: Please note that the 'Bookmark & Share' functionality on the website is run by a third party provider (AddThis).  If you use this 'Bookmark & Share' functionality, AddThis may also use a cookie or third party web beacon to collect certain anonymous information about your visit of our website. This does not obtain any personal information about you, but AddThis may use the information collected from your use of Bookmark & Share' functionality (and your visit to this or other websites) to provide your computer with advertisements about products and services in which you have the greatest interest.

Contact Us. If you have any questions about our Privacy Policy, you can contact us via email ([email protected]) or phone us at 1-800-241-3146. For postal mail, please write to us at:

Kimberly-Clark Corporation
P.O. Box 2020
Neenah, WI 54957-2020